Last Updated: October 9, 2026
Poultry Solution Hub ("the App", "we", "us", or "our") is operated by Dr. Shahadat Hossain. This Privacy Policy explains how information is accessed, collected, used, stored, displayed, shared, and protected when users use the Poultry Solution Hub Android application.
By using the App, you acknowledge the practices described in this Privacy Policy.
Many farm-management features of the App can be used without creating a traditional user account.
Information entered into features such as farm records, vaccination schedules, calculations, reports, feed formulation, and other local management tools is generally stored on the user's device unless the relevant feature clearly indicates that information will be uploaded, synchronized, or shared online.
Certain online services, including Marketplace, Contract Doctor, Smart Technical Support, Farm Visit, payment verification, subscription, notifications, and administrative review features, may use Firebase Authentication, Firebase Realtime Database, Cloudinary, or other cloud services.
Where login or account-based access is used, a unique Firebase user identifier and related service records may be created to manage access, ownership, subscriptions, service history, and security.
The Marketplace may use Firebase Anonymous Authentication to generate a temporary technical user identifier. This allows Firebase Security Rules to distinguish one Marketplace user from another and helps ensure that users can manage only their own Marketplace information.
General Marketplace users are not necessarily required to enter an email address or password for anonymous authentication.
Contract Doctor, Smart Technical Support, Farm Visit, subscription, payment, and other account-based services may use authenticated user accounts or Firebase user identifiers to associate records with the correct user.
The App's authorized administrative functions use a separate protected administrator authentication process.
Firebase user identifiers may be used for security, ownership, verification, access control, moderation, case management, payment verification, notifications, and service history.
Poultry Solution Hub includes a Marketplace where users can create, view, edit, renew, share, report, save, and delete poultry-related buying or selling posts.
When a user creates a Marketplace profile or listing, the following information may be collected and stored:
Marketplace information is submitted voluntarily by the user for the purpose of publishing and managing a listing.
Marketplace listings are intended to be visible to other App users. Information shown publicly may include:
Users should not publish information that they do not want other Marketplace users to see.
Poultry Solution Hub may provide online technical support and physical Farm Visit services through verified poultry doctors or authorized service providers.
Depending on the service used, the App may collect and store information such as:
This information is used only for providing, managing, reviewing, documenting, and improving the requested poultry technical or Farm Visit service.
Poultry professionals who apply to provide Farm Visit services may submit information including:
Verified doctor profile information may be displayed to users so that farmers can identify and select a suitable doctor for Farm Visit services.
Some services may require payment verification. The App does not collect bank card numbers, CVV codes, internet banking passwords, mobile financial service PINs, or similar secret payment credentials.
For supported manual payment methods, the App may collect and store:
For Farm Visit doctor payouts, the App may also store:
These records are used for payment verification, payout confirmation, accounting, dispute handling, fraud prevention, and service history.
Users should never submit PINs, passwords, OTPs, CVV numbers, or other secret payment credentials through the App.
Smart Technical Support may use account-based subscription or free-trial records. Information stored for these services may include plan name, plan ID, duration, subscription start and expiry time, access status, case or follow-up limits, usage counts, and related payment verification records.
These records are used to determine whether a user currently has access to paid or trial services and to maintain service continuity.
The App may create in-app notifications related to Farm Visit requests, payment verification, scheduling, visit completion, doctor payout, and other service events.
Notification records may include a notification identifier, sender and recipient technical user identifiers, notification type, title, message, related request ID, read status, and creation time.
The App uses Firebase Realtime Database to store or deliver information including:
Firebase Security Rules are used to restrict database access and modifications and to help prevent users from accessing, editing, or deleting data they are not authorized to manage.
Images selected for Marketplace listings, doctor profiles, and certain App features may be uploaded to and stored through Cloudinary.
The App uploads only images that the user or authorized administrator selects for the relevant feature. The resulting image link may then be stored in Firebase and displayed or reviewed within the App.
Cloudinary may process uploaded media and related technical information according to its own privacy and service terms.
Cloudinary Privacy Policy:
https://cloudinary.com/privacy
The App may request approximate or precise location permission to show the user's current area or district and to support location-related App features.
Device location obtained through Android Location Services is not continuously tracked.
The App does not automatically upload GPS coordinates to the Marketplace or Farm Visit service unless a feature clearly indicates otherwise. District and upazila information manually selected or entered by a user may be stored in Firebase and used for location-based doctor discovery, Marketplace listings, Farm Visit requests, and related services.
Users may deny or revoke location permission through Android device settings.
The App may provide buttons that allow users to call or contact another user, doctor, service provider, or listing owner through WhatsApp or another installed communication application.
A call or message is initiated only after the user actively presses the relevant button. Poultry Solution Hub does not automatically place calls or send messages through these external applications.
Users may report misleading, fraudulent, spam, inappropriate, or otherwise objectionable Marketplace listings or users through available in-app controls.
Users may also block content or users where this feature is available.
Reports and verification requests may include technical identifiers, submitted profile information, the reported post or user, the reporting user identifier, selected reason, supporting information, timestamps, and review status.
We may review, verify, approve, reject, hide, restrict, expire, or remove content or service access that violates App rules, applicable policies, or applicable law.
Poultry Solution Hub provides an information and communication platform that connects potential buyers and sellers.
Poultry Solution Hub is not a buyer, seller, broker, payment processor, delivery provider, guarantor, or party to transactions arranged between Marketplace users.
We do not guarantee the identity of a Marketplace user or the quality, legality, availability, condition, price, authenticity, safety, delivery, or performance of any listed product or service.
Users are responsible for independently checking Marketplace listings, identities, products, prices, locations, and transaction terms before making any payment or completing any transaction.
Depending on the features used, the App may use the following third-party services:
These service providers may process technical data necessary to provide their services according to their own terms and privacy policies.
Google Privacy Policy:
https://policies.google.com/privacy
Firebase Privacy and Security Information:
https://firebase.google.com/support/privacy
Poultry Solution Hub does not sell or rent users' personal information.
Information intentionally published in Marketplace listings is shared with other App users as part of the Marketplace service.
Farm Visit information may be shared with the selected or assigned doctor, and verified doctor profile information may be shown to farmers who are searching for Farm Visit services.
Smart Technical Support information may be accessible to authorized technical reviewers or administrators only as necessary to provide the requested service.
Payment and payout information may be accessible to the relevant user, doctor, and authorized administrator as necessary for verification, confirmation, accounting, and dispute handling.
Data may also be processed by service providers such as Firebase, Cloudinary, and Google only as necessary to operate the relevant App features.
We may disclose information when required by applicable law, legal process, or a valid request from an authorized authority.
Cloud-stored information may be retained while an account, listing, subscription, service request, technical case, payment record, or doctor profile is active and for a reasonable period afterward for security, moderation, service history, accounting, dispute handling, fraud prevention, backup, and legal compliance.
Expired, hidden, reported, rejected, cancelled, completed, or deleted records may remain in backups, transaction records, moderation records, or audit records for a limited period before permanent removal, subject to legitimate operational or legal needs.
Local farm-management records remain on the user's device until the user deletes them, clears the App's data, or uninstalls the App, subject to any device backup settings controlled by the user or operating system.
Users can edit or delete their own Marketplace posts using available in-app controls.
Users may request correction or deletion of Marketplace profile information, doctor profile information, uploaded images, Smart Technical Support records, Farm Visit records, account-linked information, or other cloud-stored personal information by contacting:
A deletion request should include enough information to identify the relevant account or record, such as the registered mobile number, account identifier, request ID, post ID, or other relevant details. We may request reasonable verification before deleting information to prevent unauthorized deletion requests.
Where an account-based service is used, users may also request deletion of the account and associated personal information through the contact method above, subject to information that must be retained for legal, security, fraud prevention, accounting, or dispute-resolution purposes.
Where legally permitted, some information may be retained for security, fraud prevention, accounting, dispute resolution, enforcement, or legal compliance.
We use reasonable technical and organizational safeguards designed to protect data handled by the App.
These measures include Firebase Authentication, Firebase Security Rules, restricted administrative access, and encrypted network connections provided by the relevant service providers.
No method of electronic transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.
Poultry Solution Hub is intended for poultry farmers, veterinarians, consultants, traders, students, farm managers, and other poultry professionals.
The App is not specifically directed to children under 13, and we do not knowingly collect personal information from children under 13.
If a parent or guardian believes that a child has submitted personal information, they may contact us to request its removal.
We may update this Privacy Policy when App features, data practices, service providers, or legal requirements change.
Updates will be published on this page, and the "Last Updated" date will be revised.
Developer: Dr. Shahadat Hossain
Application: Poultry Solution Hub
Privacy Contact:
poultrysolutionhub@gmail.com